Company overview
HQ · Redwood City, CA
Balsam Brands is a privately held, global e‑commerce retailer that designs, sources, and distributes premium holiday and home décor products. Its flagship brand, Balsam Hill, is marketed as the world’s leading retailer of highly realistic artificial Christmas trees and related décor. The company operates from Redwood City, California with additional offices in Boise, Dublin, Manila, and Windsor.
Company focus
- Headquarters
- Redwood City, CA
- Founded
- 2006
- Employees
- 201-500
- Specialties
- premium artificial holiday décor, high‑realism artificial Christmas trees, multi‑brand e‑commerce portfolio
Third-party reputation
- Reported research
- BBB (Balsam Hill brand): A+ rating, accredited since 2013; Trustpilot (Balsam Hill): 4.2/5 based on ~45,000+ reviews. General consumer praise for product realism and quality; some complaints reflect customer service and policy issues typical of high-volume eCommerce.
- Reading this research
- Third-party ratings are historical research, not a Plutus merchant rating. Legal and cost statements are attributed reports, not findings by Plutus; confirm the original sources and current terms.